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Great Engineering

BenchMARK – Help & Support

Everything you need to get up and running with your BenchMARK label applicator

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GE 0002s 0003 Layer 49

Setting up the BenchMARK

This video takes you through the entire setup for the BenchMARK labeler.

Blue Rollers

Removing and cutting the blue rollers

If you need to change over or make a smaller roller. Watch this video to see how to remove the blue rollers and how to cut them to fit your container if needed.

Labels Tracking Electric

My Labels are slipping or tracking on my machine

If you find your labels are slipping or tracking on the BenchMARK, watch this video to find ways to troubleshoot and resolve this issue.

For more information on bottles, please watch the below videos for the correct material:

Handle Roller

Changing over the handle roller

Watch this video to see how to change the handle roller over.

LLS

Turning on the long label switch

Do you have a label that is longer than 230mm? This video will show you how to turn on the long label switch to allow for longer labels.

SBA 4

Attaching the Small Bottle Adaptor

This video shows how to attch the SBA, if you have purchased it for the BenchMARK.

Removing SBA

Removing the Small Bottle Adaptor

This video demonstrates the steps on removing the SBA from the machine, if you have purchased one for the BenchMARK

Not applying

My machine is not applying labels

This video demonstrates the steps to troubleshoot if no labels are being applied to your container.

Spitting out labels

My Machine is spitting out or applying multiple labels

This video demonstrates how to troubleshoot the machine if it is spitting out multiple labels.

Tips to prevent this issue from happening in the future:

  • Don’t pick up machine with the sensor rod
  • Don’t put excessive weight on the sensor rod
  • Keep the sensor clean
  • Make sure the wheel is turning freely